Workplace Solutions Architect (Pre‑Sales)

Ref. F2504302

Núm. de vacantes: 1

At Serviclients Informática, we are looking for a Workplace Solutions Architect to join our Pre‑Sales Delivery team. The ideal candidate will bring 5 years of experience as a solutions architect for digital and desktop environments—including at least 2 years leading large-scale proposals and designing complex, multi-technology architectures and managed workplace services.

Key Responsibilities

  • Overall responsibility for the technical architecture of the solution, costs, and pricing.
  • Design the solution in a formal offer document based on client requirements.
  • Lead the presale/bid process for new business opportunities, providing the complete solution and coordinating the team of solution architects throughout the process.
  • Ensure that the architecture features and services meet non-functional requirements such as security, performance, reliability, etc.
  • Responsible for the production of high-level designs and supervise the low-level design and other technical documents related to the project.
  • Collaborate with client stakeholders to understand how they can deliver the benefits of workplace solutions to their organizations while reducing risks through automation and request remediation.
  • Leverage hands-on customer experience and proof-of-concept to educate and engage a broader community of customers, partners, and coworkers.
  • Evaluate existing workplace strategies and conduct TCO analysis and security considerations as part of a workplace solution adoption framework.

Requirements & Skills

  • Fluency in Spanish and English.
  • High communication skills and ability to present solutions to customers.
  • Skills in ITIL, PMP methodologies, and experience in designing Agile/Scrum services.
  • Experience in implementing methodologies and processes in services.
  • Experience in the transformation and evolution of IT workplace services.
  • Architecture design for workplace solutions and migration from on-premise environments to cloud solutions, mainly in Microsoft 365 and Google Workspace.
  • Experience in technology consulting projects: infrastructure transformation and evolution, digital transformation, and workplace solution adoption.
  • Definition of strategies and roadmaps for workplace solutions.
  • Conducting readiness assessments for workplace solutions from technical and business perspectives.
  • Experience in managing costs and preparing pricing models for offers.
  • Enjoys leading multidisciplinary teams and can clearly communicate complex technology solutions at all organizational levels.
  • Skills in designing global workplace architectures.

Nice‑to‑Have Certifications

  • Microsoft 365: Modern Desktop Administrator Associate certification.
  • ITIL 4 Foundations certification.
  • AWS Solutions Architect Certification in Workplace certification.

Work Modality

  • Remote work: 100% remote.

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